Wholesale agreement & policy
1. Wholesale Eligibility
t to verify business information, perform credit checks, and assess each potential wholesale customer's suitability individually.
2. Wholesale Pricing
Wholesale pricing is provided upon request and determined individually per customer, based on order volume, frequency, and business requirements.
3. Minimum Order Quantities (MOQs)
MOQs are established and agreed individually with each wholesale customer, based on specific order requirements and stock availability.
4. Payment Terms
Wholesale orders typically require upfront payment by bank transfer. Credit terms may be available for repeat customers, determined on a case-by-case basis and agreed in writing. Late payments may incur interest at the maximum rate permissible by law.
5. Shipping and Delivery
All wholesale orders are shipped under Ex Works (EXW) terms from our warehouse facility located in Illinois, USA, unless alternative arrangements are agreed upon in writing.
6. Returns and Refunds
Returns are accepted only to the minimum extent legally required. Wholesale products must be unopened, unused, and in original condition. The customer is responsible for return shipping costs, unless legally obligated otherwise.
7. Resale Restrictions
Wholesale customers must not resell products via online marketplaces (including but not limited to Amazon, eBay, or similar platforms) without prior written consent from Newfoundland Diagnostics Ltd.
8. Intellectual Property
All brand trademarks, logos, and proprietary content associated with Newfoundland Diagnostics Ltd remain our exclusive intellectual property. Wholesale customers must not alter, misuse, or misrepresent our brand or intellectual property.
9. Termination of Wholesale Accounts
We reserve the right to terminate any wholesale account at our sole discretion, including but not limited to non-compliance with these terms, payment issues, or breaches of resale restrictions and intellectual property guidelines.
10. Product Liability Disclaimer:
Newfoundland Diagnostics Ltd explicitly disclaims any responsibility for product defects, injuries, functionality issues, test result accuracy, or related consequences. Liability for such issues rests solely with the manufacturer. By purchasing wholesale products, you acknowledge and agree that Newfoundland Diagnostics Ltd bears no liability, and you waive any claims against us related to product issues.
11. Regulatory Compliance for OTC Devices
Wholesale customers purchasing OTC medical devices acknowledge that:
a) All products are FDA-cleared for over-the-counter sale without prescription.
b) As a retailer, you are responsible for complying with any local business licensing requirements in your jurisdiction.
c) These products do not require special medical device retailer licenses in most jurisdictions when sold as OTC products.
d) You will maintain products in accordance with manufacturer specifications.
e) You will not make any claims about the products beyond those authorized by the manufacturer and FDA.
f) You will cooperate with any regulatory inquiries and report adverse events as required.
g) You understand that wholesale distribution (selling to other businesses for resale) may have different regulatory requirements than retail sales to consumers.
11. Contact Information
For wholesale inquiries, pricing requests, or any questions related to this policy, please contact us via email at info@newfoundland.io.
By becoming a wholesale customer, you acknowledge and agree to adhere strictly to these Wholesale Terms and Conditions.