Terms of Service

1. Company Information These Wholesale Terms and Conditions ("Wholesale Terms") apply to all wholesale and business-to-business transactions with Newfoundland Diagnostics Ltd ("we", "us", "our"), a UK limited company registered in England and Wales under company number 13095376, whose registered office is at 3a Station Road, Amersham, Buckinghamshire,
HP7 0BQ, United Kingdom. All enquiries should be directed to info@newfoundland.io.

2. Ordering and Acceptance All wholesale orders are subject to Minimum Order Quantities (MOQs), determined and agreed on a case-by-case basis in writing. We reserve the absolute right to reject wholesale orders for any reason, including but not limited to insufficient stock, payment issues, or creditworthiness concerns.

3. Pricing and Discounts Pricing and discounts are provided according to our latest wholesale pricing structures. All prices provided exclude taxes and shipping charges, unless explicitly stated otherwise in writing.

4. Payment Terms Payment is generally required upfront by bank transfer, unless alternative terms are explicitly agreed upon in writing on a case-by-case basis. Orders will not be dispatched until full payment has cleared unless otherwise specifically agreed.

5. Delivery Terms Orders will typically dispatch within 2-3 working days, subject to stock availability. Delivery terms are Ex Works (EXW) from our warehouse located in Illinois, USA, unless specifically agreed otherwise in writing.

6. Returns Policy Wholesale returns are strictly limited to the minimum legally enforceable obligations. Returns will only be accepted under legally mandatory conditions. Products must be returned unopened, unused, and in original packaging.

The purchaser is responsible for all return costs, except where we are legally required to bear these costs.

7. Cancellations and Amendments Cancellation or amendment of wholesale orders after confirmation is subject to our approval. Any costs incurred by us resulting from such cancellations or amendments will be chargeable to the buyer.

8. Warranty and Liability Newfoundland Diagnostics Ltd expressly disclaims all liability for product defects, injuries, functionality issues, accuracy of test results, and any related consequences. The manufacturer solely bears liability for these issues. By purchasing, you explicitly acknowledge and agree that Newfoundland Diagnostics Ltd has no liability, and you waive any claims related to product defects or injuries with Newfoundland. Our liability for any claims arising from wholesale purchases is strictly limited to the amount paid for the specific products involved, except where such limitation is prohibited by law.

9. Intellectual Property and Resale Restrictions Wholesale customers are prohibited from reselling our products on online marketplaces including but not limited to Amazon, eBay, or similar platforms without our prior explicit written consent.

10. Dispute Resolution These Wholesale Terms and any disputes arising under them shall be exclusively governed by English law, and all parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

By placing a wholesale order, you explicitly acknowledge and agree to these Wholesale Terms and Conditions.