Our commitment to social value

OUR COMMITMENT TO SOCIAL VALUE

At Newfoundland Diagnostics, we believe that business success goes hand in hand with making a positive impact on society. As a trusted provider of diagnostic solutions, we are committed to delivering social value in every aspect of our operations, ensuring that our activities benefit the communities in which we work and beyond.

Supporting COVID-19 Recovery

We are dedicated to helping communities recover from the pandemic by:

• Providing accessible and affordable diagnostics to aid in health recovery efforts

• Partnering with local healthcare providers to improve health outcomes

Tackling Economic Inequality

Our business strives to promote economic equality by:

• Creating job opportunities in underserved areas, including working with our service providers to move employees onto permanent contracts

• Partnering with local businesses and SMEs to support the local economy, with a target to increase the proportion of our services and goods sourced from such suppliers

• Only working with providers who comply with our Modern Slavery Policy

Fighting Climate Change

Environmental sustainability is core to our operations, and we are committed to:

• Reducing our carbon emissions: We are committed to tackling climate change and fully understand we have a large role to play in reducing our emissions as well as encouraging others to reduce theirs. We are committed in the UK to achieving net zero emissions by 2045. We seek to partner with logistics companies and distributors who proactively reduce their emissions.

• Single use plastics: At Newfoundland, we are committed to being a responsible distributor of high-quality, fully certified medical consumables. We recognize the importance of minimizing waste and reducing the use of single-use plastics wherever possible. Additionally, we seek to ensure that our products are disposed of in an environmentally safe manner. We are actively collaborating with our partners to develop tests that are fully recyclable or biodegradable.

Promoting Equal Opportunity

We ensure that all individuals, regardless of background, have equal access to opportunities within our company by:

• Promoting our equal opportunities policy throughout the organisation

• Supporting social mobility by working with charities and organizations focused on improving access to healthcare and education

• Publishing annual diversity and inclusion reports

Enhancing Wellbeing

Our commitment to health extends beyond diagnostics:

• We provide community health screening programmes as part of our corporate social responsibility program

• We follow our Workplace Respect and Dignity Policy

• We support our team's wellbeing by offering comprehensive mental health support, flexible working arrangements, and a work-life balance program

• We are committed to paying the Real Living Wage to all employees

Measuring Our Impact

To ensure transparency and accountability, we will:

• Track and report all our social value initiatives quarterly, focusing on key metrics such as local job creation, carbon reduction, and support for public health initiatives

• Work closely with communities and stakeholders to continually assess and improve our impact on social value

Together, we are working towards a future where businesses contribute to a thriving society and sustainable environment.

Last Updated: 1st September 2025